🔒 Privacy Policy

Last updated: December 2024

📱 Introduction

Welcome to Besties Closet. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application.

By using Besties Closet, you agree to the collection and use of information in accordance with this policy. We respect your privacy and are committed to protecting it through our compliance with this policy.

📊 Information We Collect

Information You Provide

Information Automatically Collected

Specific Data Types Collected

Our app collects the following specific types of data:

📧 Email Address

Used for account creation, authentication, password recovery, and important app notifications.

👥 Contacts

Used to help you find and connect with friends who are already using the app, with your explicit permission.

📞 Phone Number

Used for account verification, security purposes, and optional friend connections.

🆔 User ID

Unique identifier assigned to your account for app functionality and data management.

💥 Crash Data

Technical information about app crashes and errors to help improve app stability and performance.

👤 Name

Your display name and real name (if provided) for profile creation and social features.

📸 Photos or Videos

Images and videos of your clothing items, profile pictures, and other content you choose to share.

🎯 How We Use Your Information

We use the information we collect to:

📊 Analytics and App Improvement

We use analytics services to improve our app and provide better user experiences:

🚫 No User Tracking

We do not track users across apps or websites. Our analytics are limited to app performance and usage patterns within our app only. We do not use App Tracking Transparency (ATT) because we do not engage in cross-app or cross-website tracking.

🔐 Data Storage and Security

We use Firebase, a Google Cloud service, to store and process your data. All data is encrypted during transmission and at rest. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information.

Your data is stored securely in the cloud with industry-standard encryption and access controls. We regularly review and update our security practices to maintain the highest level of protection.

🌐 Third-Party Services

We use the following third-party services to provide our app functionality:

These services have their own privacy policies, and we encourage you to review them. We only share data with these services as necessary to provide our app functionality. None of these services are used for cross-app or cross-website tracking.

👶 Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from children under 13 without verification of parental consent, we take steps to remove that information from our servers.

🔒 Your Privacy Rights

You have the following rights regarding your personal information:

To exercise these rights, please contact us using the information provided below or use the in-app account deletion feature.

🌍 Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

When we transfer data internationally, we use appropriate safeguards such as standard contractual clauses and adequacy decisions to protect your information.

📅 Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. We may retain certain information for longer periods if required by law or for legitimate business purposes.

Account Deletion: When you delete your account using our in-app deletion feature, we permanently remove:

Account deletion is immediate and irreversible. We do not retain deleted data for any purpose.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

📞 Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

📧 Email

Privacy Questions: privacy@bestiescloset.app

General Support: support@bestiescloset.app

⏰ Response Time

We typically respond to privacy-related inquiries within 24-48 hours during business days.

🌍 Data Protection Officer

For complex privacy matters or data subject requests, you may contact our designated privacy team directly.

⚠️ Important Notice

By using Besties Closet, you acknowledge that you have read and understood this Privacy Policy. Your continued use of the app constitutes acceptance of any changes to this policy.